Book Demo

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Preface Coffee & Wine Digital Stamp Card

Overview

Modernizing coffee shop loyalty through digital transformation and data insights.

Industry

Food & Beverage

COMPANY SCALE

25-30

Product & Services

Marketing Automation

Membership Website & Plugin

Merchant Success Service

Prepaid Voucher & Credit

The Problem

Traditional Loyalty Tracking

Paper-based stamp cards were easily lost or damaged, leading to customer frustration and missed opportunities to reward loyal customers.

Customer Data Collection

The business lacked systematic ways to gather and analyze customer preferences and purchasing patterns, limiting their ability to make informed business decisions.

Customer Retention Challenges

Without a modern engagement system, the business struggled to maintain consistent customer relationships and effectively incentivize repeat visits.

The Solution

At the Forefront of the Membership System

Be at the forefront of the membership system Preface Coffee & Wine’s concept is groundbreaking. Before the concept of digitalization has attracted attention, Preface Coffee & Wine’s has already realized the development potential of digitalization and electronics. Join us to turn traditional physical stamp cards into electronic products stored on mobile phones.

Stamp
‍Collect stamps for a reward. Just like what we are used to except it’s cooler because it’s virtual.‍
‍Core‍
This membership system is supported by our Core where the magic takes place.‍
Wallet
‍Preface Coffee & Wine’s digital stamp card is e-wallet-based. Customers don’t need to download anything for it to work.
Reward
Reward customers who have been loyal to your brand to make them feel important.

‍

""The digital stamp card system has transformed our understanding of our customers while making their experience more seamless than ever. Not only has it eliminated the hassle of physical cards, but the insights we've gained have helped us create a more targeted and appealing menu offering." James Wong, Operations Director at Preface Coffee & Wine"

Nate Chan

Operations at Preface Coffee & Wine

The Results

20%

Customers who are members of loyalty programs tend to generate 12-18% more revenue growth per year than non-members

85%