Privacy Policy
1. INTRODUCTION
JuicySuite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. INFORMATION WE COLLECT
2.1 Personal Information
We collect information that you provide directly:
- Name and contact details
- Payment information
- Business information
- Login credentials
- Communication preferences
2.2 Automatically Collected Information
Our systems automatically collect:
- Device information
- IP addresses
- Browser type
- Usage patterns
- Cookies and tracking data
- Performance metrics
2.3 Business Client Data
For business accounts, we collect:
- Employee information
- Transaction records
- Program participation data
- Customer feedback
- Training completion records
3. HOW WE USE YOUR INFORMATION
3.1 Primary Purposes
We use collected information to:
- Provide and maintain our services
- Process transactions
- Manage user accounts
- Send administrative information
- Provide customer support
3.2 Additional Uses
Your information helps us:
- Improve our services
- Analyze usage patterns
- Detect and prevent fraud
- Comply with legal obligations
- Communicate updates
4. INFORMATION SHARING AND DISCLOSURE
4.1 Third-Party Service Providers
We may share information with:
- Payment processors
- Cloud storage providers
- Analytics services
- Email service providers
- Customer support tools
4.2 Legal Requirements
We may disclose information:
- To comply with laws
- In response to legal requests
- To protect our rights
- During corporate transactions
- With your consent
5. DATA RETENTION AND SECURITY
5.1 Data Retention
We retain information:
- As long as necessary for services
- As required by law
- According to backup procedures
- Until account deletion request
5.2 Security Measures
We implement security measures including:
- Encryption in transit and at rest
- Access controls
- Regular security assessments
- Employee training
- Incident response procedures
6. YOUR PRIVACY RIGHTS
6.1 Access Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to processing
- Export your data
6.2 Exercising Your Rights
To exercise your rights:
- Email privacy@juicysuite.com
- Use account settings
- Submit formal requests
- Verify your identity
7. INTERNATIONAL DATA TRANSFERS
7.1 Data Location
- Primary data centers in [Location]
- Backup facilities in [Location]
- International transfer safeguards
7.2 Transfer Mechanisms
We ensure compliance through:
- Standard contractual clauses
- Privacy Shield certification
- Adequacy decisions
- Data processing agreements
8. CHILDREN'S PRIVACY
We do not knowingly collect information from children under 13. Parents should contact us if they believe we have inadvertently collected such information.
9. COOKIES AND TRACKING
9.1 Cookie Usage
We use cookies for:
- Essential functionality
- Performance monitoring
- User preferences
- Analytics purposes
9.2 Tracking Options
You can control tracking through:
- Browser settings
- Cookie preferences
- Opt-out mechanisms
- Device settings
10. MARKETING COMMUNICATIONS
10.1 Email Marketing
- Opt-in requirement
- Unsubscribe options
- Preference management
- Campaign tracking
10.2 Communication Choices
You can choose to:
- Opt-out of marketing
- Modify preferences
- Limit communications
- Select formats
11. DATA PROTECTION OFFICER
11.1 Contact Information
Our Data Protection Officer:
- Email: dpo@juicysuite.com
- Address: [DPO Address]
- Phone: [DPO Phone]
11.2 Responsibilities
The DPO oversees:
- Privacy compliance
- Data protection
- Rights requests
- Security incidents
12. UPDATES TO THIS POLICY
12.1 Policy Changes
- Regular policy reviews
- Update notifications
- Material change alerts
- Version tracking
12.2 Communication
We will notify you of changes via:
- Website notices
- Application updates
- Direct communication
13. COMPLIANCE
13.1 Regulatory Framework
We comply with:
- GDPR
- CCPA
- Local privacy laws
- Industry standards
13.2 Accountability
We maintain:
- Privacy impact assessments
- Processing records
- Compliance documentation
- Regular audits
14. CONTACT US
For privacy-related inquiries:
- Email: privacy@juicysuite.com
- Address: [Company Address]
- Phone: [Company Phone]
- Web Form: [Privacy Contact Form]
15. DISPUTE RESOLUTION
15.1 Resolution Process
- Contact our privacy team
- Submit formal complaint
- Mediation if necessary
- Regulatory authorities
15.2 Jurisdiction
Privacy disputes are governed by [Jurisdiction] law.
Last Modified: January 17, 2025
Version: 2.5
ACKNOWLEDGMENT
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.