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M+ Membership System

M+ Membership System

Overview

Digitalizing museum membership to create an engaging cultural ecosystem.

Industry
Enterprise
COMPANY SCALE
300
Product & Services
Marketing Automation
Membership Website & Plugin

The Problem

Physical Card Management

The traditional physical membership card system was costly to maintain and prone to loss, creating frustration for both visitors and staff managing replacements.

Access Control Inefficiency

Long queues at museum entrances and manual verification processes were causing delays and diminishing the visitor experience, particularly during popular exhibitions.

Member Engagement Limitations

The conventional membership system lacked personalization capabilities and failed to maintain consistent engagement with members between their museum visits.

The Solution

Revolutionizing Museum Visitor Experience

Our e-membership system for museums revolutionizes the way patrons engage with art and culture. Seamlessly selling memberships online, it offers a range of benefits to enhance the visitor experience. Members gain exclusive access to early exhibit previews, private events, and behind-the-scenes tours, immersing themselves in the museum’s world.

Engagement and Personlization

Cost savings through discounted or free admission make frequent visits more affordable. Managing memberships online eliminates the need for physical cards and paperwork, providing convenience. Personalized recommendations cater to individual interests, ensuring a curated experience. With QR code identity verification, entry becomes swift and hassle-free.

Digital Content Access with Ease

Members also enjoy digital content access, including virtual tours and educational resources. By joining, members contribute to the museum’s sustainability and become part of a vibrant cultural community. Discover the wonders of our e-membership system today.

  • Digital Membership
    Convenience of online membership management eliminates physical cards and paperwork
  • Core
    This membership system is supported by our Core where the magic takes place.
  • Paid Membership
    seamless online membership sales.
  • Rewards
    Reward customers who have been loyal to your brand to make them feel important
"The transformation from physical to digital membership has not only streamlined our operations but has fundamentally changed how we connect with our community. The ability to provide personalized experiences and maintain engagement through digital touchpoints has exceeded our expectations in building a more vibrant and connected museum ecosystem."
M+
Sarah Chan
Associate Director of Digital Innovation and Member Experience at M+

The Results

20%
%

Customers who are members of loyalty programs tend to generate 12-18% more revenue growth per year than non-members

85%
%

Customers who are members of loyalty programs tend to generate 12-18% more revenue growth per year than non-members